Remote Business analysis Jobs · Data Analysis

Lead end-to-end execution of key projects, ensuring timely delivery and alignment with business goals. Bridge between business and technical teams , translating requirements into actionable plans. Analyze existing business processes , identify gaps, and recommend data-backed improvements.

The Director of Customer Care & Recoveries (CCR) Strategy & Analytics leads the global function that provides proactive data-driven insights to our in-market CCR teams to ensure we meet or exceed our recovery rate and resolution time targets every single month. This role leads a team of analysts that globally manage dashboards that track our KPIs both in aggregate and at the campaign / advocate level. They own the planning of our agent workforce, performance tracking and identify corrective actions based on that data.

The Senior Monitoring & Evaluation Manager will lead the design, rollout, and continuous improvement of Terraformation’s M&E framework across all projects and partners. This person will drive the harmonization of indicators and monitoring systems, strengthen internal and partner M&E capacity, and ensure that data and evidence drive adaptive management, external reporting, and learning.

Seeking a detail-oriented and analytical Planning Analyst to join the Workforce Management (WFM) team under Global Support Operations & Strategy. Responsible for advanced forecasting, capacity planning, and long-term strategic analysis for our 24x7, multi-channel, global contact center, to meet business needs while maintaining service level objectives. A natural problem-solver who improves service levels, proactively identifies risks in performance.

An entrepreneurial individual is needed to join the fast-paced and dynamic Clinical Enablement team to scale and work with the clinical team to deliver efficient and high-quality patient care. The role requires a data-driven approach to inform major business decisions across the company - with a particular focus on process optimization.

This role exists to lead a team of Data & Insights analysts and to partner with Senior Leaders across Specialist Services. They will collaborate with leadership teams to deliver the business strategy by creating insightful and impactful data and reporting. The role supports the business in managing risk and informs leaders so they can design and execute plans to deliver exceptional service for customers.

Join cargo.one’s CEO Office as a Founder’s Associate and work side by side with our founders and leaders on the projects that shape the future of the company. This is a high impact role where you’ll gain a front-row seat to building and scaling a VC-backed SaaS marketplace, while tackling challenges that cut across strategy and operations in all domains of the business. This opportunity is for a builder.